Peel police and crisis workers partner on rapid response team for mental health emergencies
Photo by Peel Regional Police
Peel Regional Police (PRP) and the Canadian Mental Health Association (CMHA) Peel Dufferin are teaming up to better provide mental health services in emergency situations.
Together, they have adopted the Mobile Crisis Rapid Response Team (MCRRT)model, a program pioneered by St. Joe's in collaboration with Hamilton Police Service that responds to mental health crisis 911 calls in the community.
“The Hamilton program was the gold standard," says Charlene Heyer, director of crisis services at CMHA Peel Dufferin.
The MCRRT is made up of a uniformed police officer and a mental health worker as a rapid response option for calls involving people with a mental health issue or concern.
St. Joseph's Healthcare Hamilton's Mobile Crisis Rapid Response Team (MCRRT), the first of its kind in Canada, is an expansion of the St. Joe's Crisis Outreach and Support Team (COAST). St. Joe's COAST answers crisis telephone calls 24 hours a day, seven days a week. All phone calls are answered or returned within 15 minutes.
24-hour COAST Crisis Line
905-972-8338
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