An emergency physician assessment from the comfort of your own space
St. Joseph’s Healthcare Hamilton is introducing a new method of patient care to better meet the needs of the community; virtual care from the Emergency Department. All it takes is a smart phone, tablet or computer to save a trip to the hospital.
This service is meant for individuals 18 years of age and older who are experiencing urgent but non-life-threatening concerns, and who are unable to obtain timely access to their family physician or do not have a family physician.
Same-day emergency department virtual visits are available on a first come, first served basis. By filling out a virtual appointment request form on www.stjoes.ca/onlineurgentcare the patient will be booked into the next available opening on that day. At the appointed time they will connect with an Emergency Department Physician through a secure video portal.
Emergency Departments and Urgent Care Centres in Hamilton are still open for in-person visits, and are safe for those seeking care. Virtual appointments are an ideal option for anyone who might be hesitant about coming to hospital. In addition, this new care method may help with physical distancing requirements.
The dedicated virtual care Emergency Department Physician is available Monday to Friday from 10AM to 6PM and can accommodate as many as 45 patients a day.
Visit www.stjoes.ca/onlineurgentcare to see if this service is right for you.